Frequently Asked Questions

Frequently Asked Questions – Whittier Plumbing Pros

Welcome to the Whittier Plumbing Pros FAQ page. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a sudden emergency or planning a renovation, you likely have many questions about the process, the causes of your issues, and the best solutions. We have compiled this comprehensive list of frequently asked questions to provide you with the information you need. As your trusted local plumber in Whittier California, we believe in educating our customers. Browse through the sections below to find answers regarding our plumbing services, emergency protocols, water heaters, drain cleaning, and more.

General Plumbing Services Questions

How do I find a reliable plumbing company in Whittier?

Finding a trustworthy plumber can be a challenge. We recommend looking for a company that is established in the local community and has a reputation for quality work. At Whittier Plumbing Pros, we strive to be the best plumbing company for families and businesses in the area. We focus on transparency, punctuality, and respect for your property. We are the plumber near me that you can rely on for consistent, high quality service.

What areas do you serve?

We are proud to serve the entire city of Whittier California and the surrounding communities. Our service area covers all neighborhoods within Whittier as well as nearby towns. We are familiar with the unique plumbing characteristics of this region, from historic homes to modern developments. We provide plumbing services to residential and commercial clients throughout the area.

Do you offer emergency plumbing services?

Yes, we do. Plumbing disasters do not follow a 9 to 5 schedule, and neither do we. We operate as a 24 hour plumber to assist you whenever a crisis strikes. Whether it is late at night, on a weekend, or during a holiday, we are available. If you are searching for an emergency plumber near me, contact us immediately. We act as a fast response plumber to mitigate damage and restore your plumbing system to working order.

Are you open on weekends?

Yes, we are a weekend plumber open on Saturdays and Sundays. We understand that it is not always convenient to take time off work during the week for plumbing repairs. We offer flexible scheduling to meet your needs. We are also an after hours plumber for those situations that require immediate attention outside of standard business hours.

Do you service commercial properties?

Absolutely. We act as a commercial plumber for a wide range of businesses, including restaurants, office buildings, retail stores, and apartment complexes. We have the equipment and expertise to handle the larger scale plumbing systems found in commercial properties. From maintaining grease traps to repairing commercial water heaters, we help keep your business running smoothly.

Emergency Plumbing FAQs

What should I do if a pipe bursts in my home?

A burst pipe is a major emergency. The very first step is to stop the flow of water. Locate your main water shut off valve and turn it to the off position. This is usually located near the front of the house or near the street. Once the water is off, open your faucets to drain the remaining water from the system. Then, contact us immediately for burst pipe repair. We offer 24 7 plumbing help for this exact scenario.

What do I do if I smell gas?

Gas leaks are extremely dangerous and require immediate action to prevent fire or explosion. **If you smell gas or suspect a gas leak, go outside call 911 immediately as this is a serious emergency that needs urgent attention.** Do not touch any electrical switches, do not use your phone inside the house, and do not light matches. Once the emergency responders and utility company have made the area safe, contact us. We are your emergency gas plumber for gas line repair and installation.

How can I stop an overflowing toilet?

If your toilet is overflowing, you need to stop the water entering the bowl. Locate the valve on the wall behind the toilet, near the floor, and turn it clockwise to shut off the water. If there is no valve or it is stuck, take the lid off the tank and lift the float ball to stop the fill valve from running. Then contact us for overflowing toilet help. We provide expert toilet clog repair to remove the blockage causing the overflow.

I have a leak but I cannot find the source. Can you help?

Yes. Hidden leaks are a common problem. If you hear water running when no fixtures are on, or if you notice a warm spot on your floor, you may have a slab leak or a leak inside a wall. We use advanced leak detection equipment to pinpoint the exact location of the issue without tearing apart your home. Once we find it, we can perform the necessary slab leak repair or wall leak repair.

Water Heater Repair and Installation FAQs

Why is my water heater not producing hot water?

There are several reasons for a no hot water plumber issue. If you have a gas water heater, the pilot light may be out. If it is an electric unit, a heating element or thermostat may have failed. It could also be a tripped breaker. We specialize in water heater repair and can diagnose the root cause quickly. We check all components to ensure your unit is functioning safely and efficiently.

Should I repair or replace my water heater?

This depends on the age and condition of your unit. Most standard tank water heaters last between 8 and 12 years. If your unit is nearing the end of its life and requires frequent repairs, water heater replacement is often the more cost effective choice in the long run. If the tank itself is leaking, it must be replaced. We can provide water heater installation for a new, energy efficient model.

What are the benefits of a tankless water heater?

A tankless water heater heats water on demand rather than storing it in a large tank. This means you never run out of hot water, making it a great option for large families. They are also more energy efficient because you are not paying to keep a tank of water hot 24 7. They also take up much less space. We are a tankless water heater install expert and can help you decide if this technology is right for your home.

Why is my water heater making a rumbling noise?

Rumbling or popping noises usually indicate sediment buildup at the bottom of the tank. In Whittier California, hard water causes minerals to precipitate out of the water and settle in the heater. This sediment traps water, which boils and pops. We recommend routine water heater maintenance, including flushing the tank, to remove this sediment and extend the life of your heater.

Why is there water on the floor near my water heater?

Water pooling around the base of your heater is a sign of a leak. It could be a loose connection, a leaking pressure relief valve, or a crack in the tank itself. If you see water on floor near water heater, contact us right away. A leaking tank can burst and cause significant flood damage. We can assess the situation and perform the necessary repairs or replacement.

Drain Cleaning and Sewer Line FAQs

Why are my drains moving slowly?

Slow drains are typically caused by the gradual buildup of debris. In the kitchen, this is often grease and food scraps. In the bathroom, it is usually hair and soap scum. Over time, this restricts the flow of water. We offer drain cleaning services to clear these blockages. We use professional snakes and hydro jetting to restore full flow to your pipes.

Is it safe to use chemical drain cleaners?

We generally advise against using harsh chemical drain cleaners. They can damage your pipes, especially in older homes, and are often ineffective against tough clogs. They can also be harmful to the environment and to our technicians if we have to work on the drain later. Professional clogged drain repair is safer and more effective. We remove the clog physically rather than just burning a small hole through it.

What is hydro jetting?

Hydro jetting is a powerful drain cleaning method that uses high pressure streams of water to scour the inside of your pipes. It is capable of cutting through tree roots, grease, and sludge. It cleans the entire diameter of the pipe, leaving it like new. It is an excellent solution for main line blockages and for commercial properties. If you need sewer drain cleaning, ask us if hydro jetting is right for you.

How do I know if I have a sewer line problem?

Signs of a main sewer line issue include multiple slow drains in the house, water backing up into the bathtub when you flush the toilet, and gurgling sounds from your drains. You might also notice wet patches in your yard or sewage odors. We provide main water line repair and sewer line replacement. We can use a video camera to inspect the line and see if roots or a collapse are causing the problem.

What causes clogged toilets?

Toilets often clog due to flushing items that are not biodegradable. “Flushable” wipes are a common culprit, as they do not break down like toilet paper. Excessive toilet paper usage and foreign objects like toys can also cause blockages. If you are constantly asking why is my toilet running or why it clogs, there may be an issue with the trap or the sewer line. We provide toilet clog repair to resolve these frustrating issues.

Pipe Repair and Repiping FAQs

Why is my water pressure low?

Low water pressure can be frustrating. If you are asking why is my water pressure low, it could be due to several factors. It might be a failing pressure regulator, a hidden leak, or clogged aerators. In older homes with galvanized pipes, it is often due to corrosion building up inside the pipes, restricting flow. We can diagnose the cause and recommend a low water pressure plumber solution.

How do I know if I need repiping?

If you live in an older home with original galvanized steel pipes, you will likely need repiping services eventually. Signs include frequent leaks, rust colored water from taps, and consistently low water pressure. Repiping involves replacing the old, corroded pipes with modern copper or PEX piping. This improves water quality and pressure and prevents future leaks. We are the plumber for older homes with extensive experience in repiping.

What is the difference between Copper and PEX?

Copper is a traditional, durable metal piping that has been used for decades. It is rigid and resistant to bacteria. PEX is a flexible plastic piping that is easier to install in existing walls and is resistant to scale and chlorine. Both are excellent choices. We can help you decide which material is best for your home and budget during a pipe repair or repiping project.

What causes noisy pipes?

If you hear banging or hammering noises when you turn off a faucet, this is called water hammer. It happens when fast moving water comes to a sudden stop, sending a shockwave through the pipes. This can damage your plumbing over time. We can install water hammer arrestors to absorb the shock. Noisy banging pipes in walls can also be caused by loose mounting straps, which we can secure.

Can you fix a leak in the wall or ceiling?

Yes. A ceiling leak plumber is essential when you see water stains overhead. This usually indicates a leak in an upstairs bathroom or a pipe running between floors. We have the tools to access the leak with minimal damage to your drywall. We repair the pipe and verify that the leak is stopped. We also handle wall leak repair for pipes running vertically through your home.

Fixture Installation and Kitchen/Bath FAQs

Can you install a new kitchen faucet?

Yes, we provide faucet installation for kitchens, bathrooms, and utility sinks. Whether you want to upgrade to a touchless model or simply replace a leaking faucet, we can handle it. We ensure that the new faucet is mounted securely and that the water lines are connected properly. We also provide leaking faucet repair if you prefer to keep your existing fixture.

Do you install garbage disposals?

We offer both garbage disposal installation and garbage disposal repair. If your disposal is jammed, leaking, or humming but not grinding, we can fix it. If it is old and burnt out, we can replace it with a new, powerful unit. A garbage disposal jammed won’t turn is a common issue that we can resolve quickly and safely.

Can you help with a bathroom remodel?

Absolutely. We are the experts in bathroom remodel plumbing. We can move drains and water lines to accommodate a new layout. We perform tub and shower installation, toilet installation, and vanity hookups. Whether you are doing a small update or a full renovation, we ensure that the plumbing aspect of your project is done to code and functions perfectly.

My toilet keeps running. Can you fix it?

A running toilet wastes a significant amount of water. It is usually caused by a worn out flapper, a faulty fill valve, or an improper float setting. We can easily solve why is my toilet running. We carry the necessary parts to repair most toilets on the spot. If the toilet is cracked or very old, we can also recommend and install a replacement.

Do you install appliances?

Yes, we handle the water and gas connections for various appliances. We provide dishwasher hookup plumber services, ensuring proper drainage and water supply. We also handle the fridge ice maker water line install. If you have a gas stove or dryer, we provide gas line installation to ensure a safe connection.

Miscellaneous and Maintenance FAQs

Why do I have rust colored water?

Rust colored water usually indicates that there is rust in your plumbing system. If the discoloration appears only when you run hot water, it is likely your water heater rusting from the inside. If it appears with cold water, it may be your galvanized pipes deteriorating. We can inspect your system to determine the source and recommend a solution, such as water heater replacement or repiping.

What is a plumbing inspection?

A plumbing inspection is a thorough checkup of your entire plumbing system. We check water pressure, inspect pipes for corrosion, test drains for flow, and examine fixtures for leaks. We also check the water heater and safety valves. We offer home plumbing inspection services for current homeowners and for those looking to purchase a property. A plumbing inspection before buying house is crucial to avoid inheriting costly repairs.

How can I prevent frozen pipes?

While Whittier does not experience extreme cold often, occasional freezes can happen. To prevent frozen pipe repair in winter needs, we recommend insulating exposed outdoor pipes and hose bibs. If you plan to be away during cold weather, you can leave a faucet dripping slightly to keep water moving. We can also install frost proof hose bibs for your outdoor spigots.

Do you offer maintenance plans?

Yes, we offer plumbing maintenance services to keep your system in top shape. Regular maintenance can identify small issues before they become emergencies. Services include water heater flushing, drain inspections, and leak checks. Maintaining your plumbing helps avoid the stress of searching for an emergency plumber near me in the middle of the night.

Why does my garbage disposal smell?

Odors from the garbage disposal are caused by food particles trapped in the grinding chamber or splash guard. We can clean and sanitize your disposal. To prevent smells, we recommend running cold water while grinding and letting it run for a few seconds after the noise stops. You can also grind citrus peels or ice cubes to help clean the blades and freshen the unit.

Contact and Service Questions

How do I schedule an appointment?

You can contact us to schedule an appointment for any of our services. We offer flexible times to fit your schedule. For urgent matters, request our same day plumber service. We are committed to being the local plumber you can rely on for prompt and professional care.

What makes Whittier Plumbing Pros different?

We are a locally focused company that prioritizes the needs of our community. We are the best plumbing company for families because we are honest, clean, and reliable. We do not use sub contractors; our team is composed of dedicated professionals. We are the trusted plumber for homeowners who want quality work without the hassle. We are here to build long term relationships with our clients.

Do you provide services for new construction?

Yes, we handle new construction plumbing for custom homes and commercial buildings. We work with contractors and homeowners to design and install efficient plumbing systems from the ground up. From laying the main sewer line to the final faucet installation, we manage every step of the process.

What if I have a question not listed here?

If you have a specific question that is not addressed in this FAQ, please contact us. We are happy to discuss your plumbing needs and provide expert advice. We are your resource for all things plumbing in Whittier California.

Contact Us Today

We hope this FAQ page has been helpful. At Whittier Plumbing Pros, we are dedicated to providing clear answers and effective solutions. Whether you need a simple repair or a major installation, we are here to help. Contact us today to schedule your service with the leading local plumbing expert.

Service Areas and Zip Codes

We are proud to serve Whittier California and the surrounding communities. We cover the following zip codes in Whittier: 90601, 90602, 90603, 90604, 90605, 90606, 90607, 90608, 90609, 90610, 90612.

In addition to Whittier, we also provide service to nearby cities and towns including Santa Fe Springs (90670), Pico Rivera (90660), La Habra (90631), La Mirada (90638), Hacienda Heights (91745), and South Whittier. Contact us to see if we have a plumber in your specific neighborhood ready to assist you.

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